Your care team, always within reach - even from your kitchen table.
KaiCare Ai connects the care you get between visits to the doctors and nurses who already know your history. No new app to learn. No waiting room. Just steady, watchful support - the same friendly team, every time.
Cared for at home
Reviewed by your team
What principal care management actually means for you
It's focused help for one serious condition
Sometimes a single condition needs extra attention for a while - especially when it's new, changing, or hard to keep under control. Your physician's office asked KaiCare Ai to give that one condition close, steady support until it's stable.
It's a real person managing the details with you
A KaiCare clinical team member works from the plan your doctor built for this condition - checking in each month, staying on top of medications and follow-ups, and flagging anything your physician needs to see.
A typical month with KaiCare Ai
No dashboards to check, no forms to fill out. Here's what actually happens on your end and behind the scenes.
Your team calls about your condition
A KaiCare medical assistant checks in on how this one condition is doing - your symptoms, your medications, and how you're feeling since last month. It's a focused conversation, on your schedule, by phone.
Your condition plan stays up to date
Your doctor sets the plan for managing this condition. Your care team keeps it current between visits - tracking goals, changes, and anything your physician should review.
Medications and follow-ups get handled
Refills, specialist referrals, and messages to your doctor’s office are coordinated for you, so managing a complex condition doesn’t fall entirely on your shoulders.
Your doctor sees the full picture
Your provider gets a clear summary of how the condition is trending, so decisions are based on the whole month - not just how you feel on the day of your visit.
Support built around your condition
A phone call, not an app
Principal care management happens over the phone. There's nothing to download and nothing to log in to - your team reaches out to you.
Steady help while you stabilize
Getting a serious condition under control takes time and consistency. Your care team stays close through the ups and downs until things settle - then your doctor decides the next step.
One team that knows your condition
You work with the same familiar KaiCare team members, so you never have to re-explain your history or start over with someone new.
A few things worth knowing
Principal care management is billed through Medicare or your insurance, the same way other care from your doctor's office is billed. Depending on your plan there may be a small monthly copay - your care team can walk you through your specific coverage before you start.
Chronic care management supports people juggling two or more ongoing conditions. Principal care management focuses on one condition that needs extra attention - often while it’s being brought under control. Your doctor decides which one fits your situation.
A member of your clinical team checks in on your condition, reviews your medications and goals, answers questions, and helps with anything that needs following up - like a refill, a referral, or a message to your doctor.
Yes. This is voluntary care. You can pause or stop at any time by letting your care team or doctor's office know.
No - it's designed to support the visits you already have, not replace them. Your doctor stays in charge of your care; we help manage this one condition closely in between.
Learn more about PCM
Principal Care Management: Because Sometimes One Chronic Condition Is More Than Enough
Principal Care Management (PCM) is the unsung hero of chronic care — designed for patients managing one high-risk condition that demands serious attention. Here's everything you need to know about PCM, why it matters, and how it differs from its more famous cousin, CCM.
Principal Care Management vs. Chronic Care Management: What's the Difference (And Why Should You Care)?
PCM and CCM sound like they were named by the same committee that brought us alphabet soup. But understanding the differences between Principal Care Management and Chronic Care Management can unlock better patient outcomes and smarter reimbursement strategies for your practice.